Terms

Website and purchase terms.

These terms cover the Knownset website. The new-plan overview explains included usage and prepaid credits. Your accepted offer or separately signed agreement governs your purchase. Earlier agreements keep their existing terms.

Last updated 11 October 2026.

01 / What this site is

Pre-release information, published as-is.

Knownset is pre-release. The site distinguishes working synthetic samples, work that is implemented but not deployed, and target architecture. Labels describe current availability. Paid onboarding does not itself activate production access. Information is provided as-is, without warranty, and may change without notice.

Every example uses made-up data. No example is a customer result.

New-plan overview / knownset-prepaid-credits-2026-10-11

Included usage. Additional usage with prepaid credits.

• Beta, Platform, and Partner include monthly usage. Additional usage draws from prepaid credits purchased separately. Enterprise usage and support are agreed individually.
• The monthly platform fees are $750 for the application-based Beta, $2,500 for Platform, and $5,000 for Partner. Prices are in USD before applicable tax.
• Platform and Partner include paid guided onboarding. Production access follows integration and readiness checks. Paying for a plan or credits does not itself activate production access.
• The first month is charged at purchase and plans renew monthly, with no annual commitment or standard onboarding fee. Cancellation stops the next renewal. There is no automatic platform-fee refund during onboarding; custom integration work is separately scoped and quoted.
• Contact us to begin onboarding and review the offer and purchase terms. Self-service credit purchasing is not open yet.
• Existing agreements retain their accepted pricing and usage terms. They do not automatically convert to the new prepaid credit plans.

Earlier agreements

Your accepted agreement still applies.

The following summary applies only to offers accepted under knownset-public-2026-10-10. The new prepaid credit plans above use a separate offer and agreement.

Commercial terms / knownset-public-2026-10-10

Monthly plans and paid guided onboarding.

• Platform is $2,500 per month with guided onboarding and email integration support. Partner is $5,000 per month and adds a named support channel and monthly integration review.
• The first month is charged at checkout, with monthly renewal in USD. There is no annual commitment, automatic discount, or standard onboarding fee.
• Onboarding is a paid service before production activation. It includes agreeing capabilities and integration scope, configuring service access and identity, and reviewing readiness. Payment does not guarantee immediate production access. There is no automatic refund of platform fees during onboarding.
• Usage is charged based on your app’s usage and billed separately under your agreement. There is no included allowance or additional member or turn overage.
• Cancellation stops the next renewal. Approved usage already incurred remains payable. Plan changes are managed with the Knownset team; custom integration work is separately scoped and quoted.
• Applicable tax is calculated separately using the merchant policy configured for your account.
• The $750/month beta requires an approved application and its own agreement. Enterprise operating and support requirements are separately agreed. Neither converts automatically to a regular plan.

Your purchase records the offer and terms version you accepted. Existing signed agreements retain their agreed pricing, activation, and tax treatment.

02 / What is not claimed

Stated plainly, because absence is easy to misread.

• No SOC 2 certification, HIPAA compliance, or clinical validation is claimed.
• No public hosted API, general production availability, or broad provider coverage is claimed.
• No customers, revenue, retention, health outcomes, or cost savings are claimed.
• Nothing on this site is medical advice, diagnosis, or treatment.

03 / Acceptable use

Read it, share it, do not attack it.

You may read and share this site and link to it. Do not attempt to gain unauthorized access to any Knownset system, disrupt the service, or scrape it in a way that degrades it for others.

The Knownset name, wordmark, and visual identity are ours. The site's text and design are protected; quoting a passage with attribution is fine.

04 / Contact

One address.

Questions about these terms: privacy@knownset.com. See Contact for anything else, Privacy for data, and Trust for system boundaries.